All orders come with a tracking link. You should receive a tracking link in your email once your item is sent out. For some reason if your tracking link does not work, contact us at sales@wattneypoetry.com with your order number and we will help to assist you.

 **We do not take responsibility for any lost packages due to shipment to a wrong address. We advice you to double check your address before confirming your order.**

Your order will be sent out within 2-5 business days. Estimated shipping delivery depends on the shipping option you choose at checkout and your location.

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at sales@wattneypoetry.com with photos of wrong/damaged items and we’ll sort that out for you. Any claims for misprinted/damaged/defective items must be submitted within 3 days after the product has been received. We will not offer refunds after 3 days of receiving your order.